The very latest news and updates for the iRobot Roomba robotic vacuum, the Scooba Robotic Washer and the Dirt Dog workshop sweeper. All discussion and troubleshooting questions go here.
I just stopped in to store.irobot.com to look for accessories and saw a link above the 500 series category offering a free sidebrush. Just fill in the shipping information and submit. A pretty cool freebie for 500 series owners!
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Just called and spoke to a cs named Stephanie who said 'oh, tech support sends those out, i'll transfer you...'
i told the tech support csr that they recently had a free side brush promo for 500 series that elapsed (she was clueless about this promo offer) and could they send me one anyway as a customer courtesy... after getting some address info, etc. she responded 'no problem, it's on it's way to you'
overall cs experience with irobot has been above average once i became a bit more familiar with how to work with their scripts to get what the robots (scooba 335 and roomba 535) need to keep them up and running.
The conspiracy theorists view of this was an easy way to get folks onto the mailing list... and watch out for the hidden GPS tracking device embedded into the brush itself... man they are clever...
sean74 wrote:The conspiracy theorists view of this was an easy way to get folks onto the mailing list... and watch out for the hidden GPS tracking device embedded into the brush itself... man they are clever...
Cool!! Then I can call them up and ask them where in the heck is my brush!
Chris
Website Question? Check out the FAQ section. Roomba/Scooba Question? Check out the READ FIRST section. Before posting, check out the improved Search engine. Your question might have been answered already.